Shipping policy

At Elastrax, we aim to ensure fast, reliable delivery for all our professional partners across the UK.

UK Shipping

• Standard Delivery (3–5 Business Days): Free on all orders

All orders are shipped via trusted carriers such as Royal Mail, DPD, or Evri, with tracking provided once dispatched.

Processing Times

Orders placed before 1pm (Mon–Fri) are typically dispatched the same day. Orders placed after this time will be processed the next business day.

Bulk & B2B Orders

For larger or ongoing business orders, delivery timelines may vary depending on volume. We'll confirm shipping details as part of your B2B onboarding or quote request.

International Shipping

At this time, we are only shipping within the UK. For international wholesale enquiries, please contact us directly at hello@elastrax.co.uk.

Delivery Issues

If your order hasn’t arrived within the expected timeframe, please contact us at support@elastrax.co.uk with your order number and we’ll assist you promptly.